Yesterday my Phillips Sonicare electric toothbrush just stopped working. I was gutted. It was an expensive one and it was brilliant. So when it just gave up on me I was really disappointed. Luckily I had kept the box, so although I no longer had the receipt, I packaged it up and headed to Boots to see whether they would do anything.
When I went in I had no real expectation that they would replace it but I had to at least check to put my mind at rest. I went in after work and the manager was on the till and the shop was more or less empty. At first he said that it was a manufacturers warranty only that applied after a year had passed and that the Boots warranty had expired. So I thanked him for his help and was honest and just told him I was a bit disappointed but thanked him for listening. At which point he dashed off and said he would check if they had the same model in….He returned with one that was a slight upgrade and said he would exchange it! Amazing!!!
I was so delighted and I told him so. I really thanked him because it would have been so easy for him to stick to his original response and say that I needed to contact the manufacturer. So, what made him change his mind?!
I think it was because I was really calm and because I stayed pleasant with him even when he said there was nothing he could do. I didn’t get cross or raise my voice and I simply thanked him for his help. There was nothing there to resist, no fight to be had so he decided to help.
So often in life being nice to people works wonders. If people like you then they want to help you. It is so much better for you too. Getting cross and worked up is really tiring. Being calm and waiting to see what happens is much more enjoyable and takes much less energy. Think through how you behave in these sorts of situations, perhaps you wouldn’t have even bothered seeing what happened? Maybe you would have got worked up? Imagine you were the manager, would you help someone who was wound up and cross or someone calm and pleasant?
Mindfulness is so much about building self awareness. Seeing how you react to situations and whether you could handle things better. It is not about beating yourself up for situations where you could have done things differently. It is about learning to calm yourself, learning to focus and realising what is really important to you in life. More than anything mindfulness gives you a quiet confidence that allows you to handle any situation.
Come on a Revitalise day to see what you could get out of mindfulness. A clear mind really is the way to increased happiness. A day retreat is perfect for getting a great start on this new way of thinking, book on today and come and give it a go.